Jobsite Generators returns policy. For product information click on the links to the right to find gas generators, diesel generators, light towers, or welder generators. Available for online purchase with free shipping, tracking info, and great customer service.

gas generators, diesel generators, portable generators, honda generators, studio generators, containerized generators, portable light towers, welder generators, and portable wire feeders

Contractors Depot
48 Island Drive
Eastpoint,  FL  32328
CCR Cage #3H2R2
Toll Free - 1 877 266 3532
USA - 850 670 1100

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Our Returns Policy

Our returns policy is quite simple.

TYPE A RETURN - If we make a mistake - send the wrong item - or there is some defect in the product.  We will refund 100% including the return freight.

TYPE B RETURN - If you order the wrong item or over-order and wish to return part of an order we will refund 100% of the cost of the product minus a 15% restocking fee but will not be able to refund you the freight. You also will need to pay the freight back to us. 

To qualify for a 100% refund for either of the above, the product must be returned in a marketable condition and in its original packaging.

All intended returns (RMAs) should be notified to us by telephone or email within 5 days of receipt of the goods.  We will issue you with an RMA # which should be displayed on the outside of the package and on a note inside the package with a short reason for the return.

Please use a registered shipping service such as UPS or FEDEX which provide a means of tracking the shipment.

Special order items are non-returnable - a special order item is one that you cannot order directly from the site. For example, an item where you have to work with a customer service representative to get it designed or customized for your application.

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Contractors Depot
48 Island Drive,   Eastpoint, Florida, 32328
Toll free 1 877 266 3532   USA - 850 670 1100      FAX - 850 670 1122

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